Language that shapes the business world

In today's fast paced world of business the need for the right communication tools such as the use of specific language is too often left behind by business managers and more so by the Government. Pitney Bowes describes the basic problem of this issue in his Blog post: http://www.mikecritelli.com/2008/03/20/the-power-of-language-to-shape-thought-and-action/